Jewellery Care
Jewellery and water really don't mix well. Avoid leaving them in moist bathrooms, wearing them while swimming or in the shower, or in any pool of water. It may make them tarnish and look dull.
Display your jewellery on earring holders, necklace stands, bracelet displays etc to avoid messy tangles that can harm the jewellery. Also you could store your items in air tight containers out of sunlight to maximise the preservation.
When traveling or carrying your jewellery around try to use a jewellery roll as it's soft so it protects your items from getting damaged.
Your jewellery doesn't like the acid from hairsprays and alcohol of perfumes so put your jewels on after you have used your products.
Many components used in jewellery can be affected by the sun, such as wooden beads, bone bead etc, so keep them out of direct sunlight when not wearing.
Try to avoid letting your jewellery coming into contact with soap, face creams, or moisturizers. If they do, rinse clean and pat dry. Make sure they’re fully dry before putting them away.
Clean your jewellery gently with cotton buds or a soft toothbrush with a little distilled water. Make sure it is properly dried so to look after the metal settings. Wipe them off after wearing too.
What are the materials used to create your jewellery?
All of our pieces are made with either 925 sterling silver or 304 stainless steel, which means they're not only beautiful and durable, but also comfortable to wear.
This is especially important for sensitive skin— you shouldn't have to choose between style and comfort.
What are your delivery charges and how soon do you despatch orders?
UK Shipping
Standard **FREE** delivery on all orders over £10!
Standard delivery on orders under £10 -- £2.99
Dispatch time is 1-2 days and shipped 2nd class.
Please give 3-5 working days for delivery.
Express delivery -- £3.99
Dispatch time 1-2 days and shipped 1st class. Please give 1-3 working days for delivery.
International Shipping
Europe (EU)
Standard tracked shipping -- weight up to 750g -- £9.99 tracked
Standard tracked shipping -- weight between 751g to 2kg -- £13.99 tracked
Dispatch time 1-2 days and delivered approximately 4 - 10 days.
U.S
Standard delivery weight 0g - 250g -- £11.99
Standard delivery weight 251g - 500g -- £13.99
Standard delivery weight 501g - 750g -- £15.99
Dispatch time 1-2 days and delivered approximately 6-14 days.
Is your packaging eco-conscious?
All our packaging is plastic-free and recyclable!
We use washi tape instead of cellophane (plastic) tape, and our boxes and tissue paper are totally recyclable!
Just pop them into your weekly recycling!
What happens if I change my mind about my order?
If you change your mind get in touch asap at nikki@silversunbird.co.uk
If we haven't yet packaged and dispatched your order then we can give you a refund.
If we have you'll need to send it back to us still in its original packaging unused.
What payment methods do you accept ?
We offer a wide variety of methods, including most major debit and credit cards.
We also accept Paypal, Shop Pay, Apple Pay and Google Pay.
What is sterling silver?
As a precious metal, pure silver alone is far too soft to wear as jewellery.
To make it more durable, it's mixed with other alloy metals to give it strength.
This creates what we know as sterling silver.